---
title: "Fathom: How to integrate/connect Fathom with your AI Agents and what the integration can be used for"
last_updated: "2026-03-16T21:59:56.192Z"
category: "Connecting Your Integrations"
canonical_url: "https://maybeclients.com/h/mash-help-centre/fathom-how-to-integrate-connect-fathom-with-your-ai-agents-and-what-the-integrat"
help_centre: "MaSH! Help Centre"
---

# Fathom: How to integrate/connect Fathom with your AI Agents and what the integration can be used for

This guide provides step-by-step instructions for integrating Fathom with your AI Agents and how you can use the feature.

## What is Fathom?

Fathom allows AI Agents to analyse and extract insights from audio and video content, providing users with detailed summaries and actionable data.

## Key Fathom features

- Automatic transcription of audio and video files.
- Generation of concise summaries and highlights.
- Integration with various platforms for seamless content analysis.
## Example Fathom use cases

- Automatically transcribing and summarising meeting recordings for easy reference.
- Extracting key insights from webinars and training sessions to enhance learning materials.
- Analysing customer feedback from video reviews to improve product development.
## Getting started with Fathom and your AI Agents

1. Navigate to the ‘Configure’ page at the top of your platform interface.
1. Go to the "Integrations" section.
1. Scroll down or use the search function to find "Fathom."
1. Click on "Connect" next to Fathom.
1. A pop-up will appear prompting you to enter your Fathom API key.
1. Enter your API key and click "Connect."
1. Once connected, a success message will confirm the integration is complete.
## How to use Fathom and your AI Agents

- Use Fathom to automatically transcribe meeting recordings, making it easier to share and review discussions.
- Generate summaries of video content to quickly disseminate key points across your team.
- Integrate Fathom with customer service platforms to analyse video feedback and improve service delivery.
## How your AI Agent can use this integration

- GetFathomTranscript: Fetch the transcript for a Fathom recording. If destination_url is provided, Fathom will POST the transcript to that URL asynchronously.
- ListFathomMeetings: List meetings from Fathom with optional filters and pagination.
## Best practices for Fathom and your AI Agents

- Regularly update your Fathom API key to ensure continuous integration.
- Utilise Fathom's summarisation feature to streamline content review processes.
- Leverage Fathom's insights to enhance decision-making and strategic planning.
## Troubleshooting & common issues

|  | Cause | Issue | Solution |
|  | Incorrect API key | Unable to connect Fathom | Double-check the API key and re-enter it. |
|  | Poor audio quality | Transcription errors | Ensure high-quality audio input for accurate transcriptions. |
|  | Platform update | Integration not visible | Refresh the integration page or contact support for assistance. |
## FAQs

Q: What types of files can Fathom transcribe?

A: Fathom can transcribe a variety of audio and video file formats, including MP3, MP4, and WAV.

Q: How secure is my data with Fathom?

A: Fathom ensures data security through encryption and compliance with industry standards.

Q: Can I customise the summaries generated by Fathom?

A: Yes, Fathom allows customisation of summaries to fit specific needs and preferences.