---
title: "How to log in to your Spud account"
last_updated: "2026-03-16T11:55:29.441Z"
category: "Getting Started"
canonical_url: "https://maybeclients.com/h/mash-help-centre/how-to-log-in-to-your-spud-account"
help_centre: "MaSH! Help Centre"
---

# How to log in to your Spud account

This guide shows you how to sign in to your account, including what to do if you’ve forgotten your password.

Signing in gives you access to your account, where you can view and manage your AI Agents and any tasks linked to your workspace. Once you’re logged in, you’ll land inside your account area and can get straight back to the work your Agents are helping you with.

- Go to www.spud.bot and select sign-in.
- If you’re seeing options about creating an account, look at the top-right corner and select Sign in.
- Choose one of the sign-in methods:
  - Email and password: enter the email address and password you created when setting up your account.
  - Google sign-in: select the option to sign in with Google if that’s how you originally set up access.
- If your password isn’t recognised:
  - Select Forgot Password.
  - Enter your email address.
  - Select Get Password Now to request a reset email.
  - Open the email and use the link provided to create a new password.
- Return to the same sign-in page and select Sign in again using your updated details.
- Once signed in, you’ll be inside your account where you can access your AI Agents and tasks.
## Troubleshooting

|  | Possible Cause | Issue | Suggested Solution |
|  | You’re on a page focused on creating an account | I can’t see the sign-in form | Look in the top-right corner for Sign in, and select it to switch to the sign-in page. |
|  | The password is incorrect, mistyped, or out of date | My password isn’t recognised | Select Forgot Password, enter your email, then use Get Password Now to request a reset link and set a new password. |
|  | Your account was originally created using a specific sign-in method | I’m not sure whether to use email/password or Google | If you previously chose Google during setup, use Google sign-in. Otherwise, use email and password. |
|  | Email delivery delays or the message is in another folder | I requested a password reset but can’t find the email | Wait a few minutes, then check spam/junk. If it still hasn’t arrived, try requesting the reset again from Forgot Password. * This step is a general best practice; it wasn’t explicitly shown in the transcript. * |
Logging in is the quickest way to get back into Your AI and continue managing your AI Agents and tasks. If you follow the steps above — especially the Forgot Password flow when needed — you should be able to regain access in just a couple of minutes.


This action can’t be completed from Teams or Slack - please log in to your Spud account.