--- title: "Box: How to integrate/connect Box with your AI Agents and what the integration can be used for" last_updated: "2026-03-16T22:00:10.058Z" category: "Connecting Your Integrations" canonical_url: "https://maybeclients.com/h/maybe-help-centre/box-how-to-integrate-connect-box-with-your-ai-agents-and-what-the-integration-ca" help_centre: "Maybe* Help Centre" --- # Box: How to integrate/connect Box with your AI Agents and what the integration can be used for This guide provides step-by-step instructions for integrating Box with your AI Agents and how you can use the feature. ## What is Box? Box is a cloud content management and file sharing service for businesses. It allows AI Agents to securely store, manage, and share files, enhancing collaboration and productivity. ## Key Box features - Secure file storage and sharing - Collaboration tools for teams - Integration with over 1,500 apps - Advanced security and compliance features ## Example Box use cases - A marketing team uses Box to store and share campaign assets with external agencies, ensuring everyone has access to the latest files. - An HR department automates the onboarding process by sharing training materials and policy documents through Box. - A project management team integrates Box with their AI Agents to automate the organisation of project files and updates. ## Getting started with Box and your AI Agents 1. Navigate to the configure page. 1. Go to the integrations section and search for "Box." 1. Click "Connect" next to Box. A pop-up window will appear. 1. Click "Connect" again in the pop-up window. 1. Enter your Box email and password in the new pop-up window. 1. Click "Authorise" to finalise the connection. ## How to use Box and your AI Agents - Automate file organisation by setting up rules for your AI Agents to sort and categorise documents as they are uploaded to Box. - Use AI Agents to monitor shared folders and notify team members of any updates or changes in real-time. - Integrate Box with project management tools to streamline document sharing and collaboration across different teams. ## How your AI Agent can use this integration - CreateBoxFolder: Create a new Box folder via POST /2.0/folders. - GetBoxFolderInfo: Return metadata for a Box folder via GET /2.0/folders/{folder_id}. - ListBoxFolderItems: Return files, folders, and web links inside a Box folder for the current profile. Defaults to the root folder id "0" . - UpdateBoxFile: Update a Box file rename, move, description, tags, shared link, permissions.can_download, lock, etc . - UpdateBoxFolder: Update a Box folder via PUT /2.0/folders/{folder_id}. - UploadBoxFileToOpenAIThread: Downloads a Box file, uploads it to OpenAI Files, and attaches it to the thread via tool_resources no message created . - BoxSearch: Calls Box GET /search to find files/folders/web links. Supports query strings, metadata filters, paging, and common filters. Returns entries plus paging info. - AbortBoxUploadSession: Aborts a Box upload session DELETE /files/upload_sessions/{id} . Accepts either upload_session_id or a full session object. - CommitBoxUploadSession: Commits a Box upload session POST /files/upload_sessions/{id}/commit with parts array and full-file SHA1 digest. - CreateBoxFileVersion: Uploads a NEW VERSION for an existing Box file POST /files/:file_id/content . File bytes come from a direct URL or from OpenAI Files stored in R2. - CreateBoxUploadSession: Creates a Box upload session for chunked uploads POST /files/upload_sessions . Accepts file_url or openai_file_id; derives file_name and file_size automatically. - GetBoxFileInformation: Get file information from Box GET /files/:file_id . Supports ?fields= and If-None-Match. - BoxPreflightNewFile: Preflight check for creating a NEW Box file OPTIONS /files/content . Requires file_url or openai_file_id and derives name & size from the source. - CreateBoxFile: Uploads a NEW file to Box POST /files/content using either a direct URL or a file stored in OpenAI Files retrieved from R2 . - UploadBoxSessionParts: Uploads all parts to a Box upload session PUT /files/upload_sessions/{id} . Accepts file_url or openai_file_id; uses session response or session id to determine part_size and endpoints. Returns the list of uploaded parts for commit. ## Best practices for Box and your AI Agents - Regularly review and update access permissions to ensure only authorised users can access sensitive files. - Utilise Box's version control features to keep track of document changes and maintain a clear audit trail. - Leverage Box's collaboration tools to enhance team communication and efficiency. ## Troubleshooting & common issues | | Cause | Solution | Issue | | | Incorrect login credentials | Verify and re-enter your Box email and password. | Unable to connect Box to AI Agents | | | Integration not properly configured | Revisit the integration setup steps and ensure all permissions are granted. | Files not syncing between Box and AI Agents | | | Notification settings misconfigured | Check notification settings and ensure AI Agents are set to respond to Box updates. | Box notifications not triggering AI actions | ## FAQs Q: Can I integrate Box with multiple AI Agents simultaneously? A: Yes, you can connect Box to multiple AI Agents to handle different tasks and workflows across your organisation. Q: What happens if I change my Box password? A: You will need to re-authenticate the Box integration with your AI Agents using your new password to maintain connectivity. Q: Is there a limit to the number of files I can store in Box with AI Agents? A: The storage limit depends on your Box subscription plan. Ensure your plan meets your storage needs when integrating with AI Agents.