---
title: "Reasons you might be asked to upgrade"
last_updated: "2026-03-20T16:38:32.652Z"
category: "Getting Started"
canonical_url: "https://maybeclients.com/h/maybe-help-centre/reasons-you-might-be-asked-to-upgrade"
help_centre: "Maybe* Help Centre"
---

# Reasons you might be asked to upgrade

This guide explains why you might encounter upgrade prompts on the Maybe* platform and how they relate to your current plan's limitations.

The Maybe* platform offers various plans to suit different user needs. However, as your usage grows or your business requirements change, you might encounter certain limitations that prompt you to consider upgrading your plan. Here are the key reasons why you might see an upgrade message:

- Custom AI Agent Builder: On purchasing your Maybe* plan you have access to 22 ready-made AI Agents to deliver daily tasks. If you require a more custom AI Agents then you can use our AI Agent Builder to build Agents. If you try to use Agent Builder when you've reached your agent-building limit or if it's not available on your current plan, you'll receive a prompt to upgrade. 
- Adding Team Members: When you attempt to add more team members than your plan permits, an upgrade message will appear, suggesting you expand your plan to accommodate more members.
- AI Tokens Depleted: Running out of AI tokens while chatting with AI agents will trigger an upgrade prompt, encouraging you to add more AI agent tasks. Every request you send to the AI counts as one AI Task; this includes requests sent to Agent Builder (if your plan allows Agent Builder)
- Workspace Expansion: If you try to add more workspaces beyond your plan's capacity, you'll be notified to upgrade to increase your workspace allowance.

Troubleshooting

|  | Suggested Solution | Issue | Possible Cause |
|  | Upgrade to a plan that supports custom agents | Unable to build custom AI agents | Plan limit reached or unavailable feature |
|  | Upgrade to a plan with more team member capacity | Cannot add more team members | Team member limit reached |
|  | Purchase additional AI Tasks or upgrade plan | Out of AI Tasks | Exceeded AI Tasks allocation |
|  | Upgrade to a plan with more workspace capacity | Cannot add more workspaces | Workspace limit reached |
Upgrading your plan ensures that you can continue to leverage the full capabilities of the Maybe* platform as your needs evolve, supporting your business growth and productivity.