---
title: "How to reset your context wrapper"
last_updated: "2026-08-17T16:04:12.215Z"
category: "Getting Started"
canonical_url: "https://maybeclients.com/h/maybe/how-to-reset-your-context-wrapper"
help_centre: "Maybe* Help Centre"
---

# How to reset your context wrapper

## What this article covers

This guide walks you through the process of resetting your context wrapper.

## When should I use this?

A context wrapper is essential for training your AI by providing it with information about your organization, such as your website, brand guidelines, or a sales deck. Resetting your context wrapper should be done with caution, as it will impact how your AI Agents think and behave.

The context wrapper is a critical component of your AI setup, allowing AI Agents to learn about your organisation and integrate seamlessly with your operations. It can be based on your website, brand documentation, or a form filled with key business information. Resetting this wrapper should only be considered if there have been significant changes to your branding or messaging.

## Step-by-step instructions

- In your account, select “Configure.”
- Navigate to the “Knowledge Base” section.
- Select “Reset Context” to initiate the process.
- Be aware that resetting the context wrapper will cause your AI Agents to ignore all previous data, affecting their behaviour and decision-making.
- Consider resetting only if you have rebranded or made significant updates to your messaging.
- If you proceed, update the source of your context wrapper by choosing one of the following:
  - Enter your website URL to use it as the source.
  - Upload new documentation if preferred.
  - Fill out the “Tell Us More” form with updated organisational information.
- After selecting your new source, click “Next.”
- You will be prompted with a confirmation message. Type “confirm” to finalize the reset.
- Once confirmed, the context for your AI Agents will be updated with the new information.

## Common issues

| Issue | Possible Cause | Suggested Solution |
| --- | --- | --- |
| AI Agents not updating with new data | Context wrapper not reset properly | Ensure the reset process is completed correctly. |
| Unable to update the context wrapper | Incorrect source selected or incomplete form | Double-check your source selection and complete all required fields. |
| Confirmation message not appearing | Technical glitch or incomplete steps | Retry the process and ensure all steps are followed. |


Resetting your context wrapper is a powerful tool to ensure your AI Agents have the most current and relevant information about your organisation. Use this feature carefully to maintain the integrity of your AI’s knowledge base.


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