---
title: "How to update your billing payment method in your account"
last_updated: "2026-08-17T16:02:08.172Z"
category: "Getting Started"
canonical_url: "https://maybeclients.com/h/maybe/how-to-update-your-billing-payment-method-in-your-account"
help_centre: "Maybe* Help Centre"
---

# How to update your billing payment method in your account

## What this article covers

This guide walks you through the process of updating your billing payment details on your account.

## When should I use this?

Keeping your billing information up to date ensures uninterrupted service and continued access to all platform features.

## Step-by-step instructions

Updating your billing information is a straightforward process. This feature allows you to change your payment method quickly, ensuring your account remains in good standing. Whether you need to update your credit card information or switch to a different payment method, follow these steps:

- Log in to your account.
- Go to the Configure section.
- Select Billing.
- To update your payment method, click the plus (+) button to add a new payment method.
- Enter the required details (for example: name, email address, and card number), then save your changes.
- Double-check the details are correct to avoid payment issues.
## Common issues

| Issue | Possible Cause | Suggested Solution |
| --- | --- | --- |
| Error when entering card details | Incorrect information entered | Verify all details are correct and try again. |
| New payment method not saving | System glitch or network issue | Refresh the page and attempt the update once more. |
| Payment method declined | Insufficient funds or expired card | Check your card status or contact your bank for assistance. |

By following these steps, you can easily manage your billing information, helping to avoid service interruptions and ensuring seamless access to all platform features.


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