---
title: "If you suspect the AI Agent builder has not scanned for plugins correctly, tell it to rescan without fail"
last_updated: "2026-03-20T16:44:26.627Z"
category: "AI Agent How-tos"
canonical_url: "https://maybeclients.com/h/maybe/if-you-suspect-the-ai-agent-builder-has-not-scanned-for-plugins-correctly-tell-i"
help_centre: "Maybe* Help Centre"
---

# If you suspect the AI Agent builder has not scanned for plugins correctly, tell it to rescan without fail

## What this article covers

This guide outlines the steps to take when an AI agent fails to scan for plugins, ensuring that integrations such as project management or productivity tools are detected and function correctly.

## When should I use this?

If the AI agent’s plugin scan did not detect the any integrations, which prevents automated task updates and reporting from functioning. This disrupts team workflows and delays project tracking.

## Step-by-step instructions

When an AI agent does not scan for plugins properly, it can prevent essential tools from being integrated into your workflows. Use the following steps to address the issue:

- Check your internet connection: Ensure your connection is stable, as connectivity problems can interrupt the scanning process.
- Allow sufficient scan time: Plugin scans typically take around one minute to complete. If the response appears instantly without any processing delay, the scan may not have executed correctly. In this case, instruct the AI agent to execute a rescan.
- Restart the application or device: If the issue persists, restart the AI chat session, application, or device to clear temporary glitches that may be affecting the scanning process.
- Contact support if needed: If the problem remains unresolved, contact technical support and provide detailed information, including any error messages or logs, to help speed up troubleshooting.

## Common issues

| Issue | Possible Cause | Suggested Solution |
| --- | --- | --- |
| Plugins not detected during scan | Temporary glitch or incorrect operating mode | Instruct the AI agent to perform a rescan |
| Persistent scanning issues | Software compatibility issues or outdated version | Check for and install available updates |
| Errors identified in log files | Configuration or network issue | Review logs and address the identified errors |
| Standard troubleshooting steps fail | Complex underlying issue | Contact support with detailed diagnostic information |


By following these steps, you can resolve most plugin-scanning issues and ensure that integrations are correctly detected and available for use in your workflows.



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